October
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Someone to talk to. Any hour.

Luna is the in-app companion every employee gets from day one. Talk about stress, a difficult manager, a sleepless week or a goal you keep missing. Luna listens, reflects back what it hears, and turns the conversation into practical next steps, then remembers, so the guidance gets more personal every time.

Your space, every day

Start with whatever is on your mind.

You don’t need a perfect question. Luna gives you a private place to reflect and work through the day.

Just between you and your support.Your employer cannot read your conversations.
October Luna mobile conversation
October Health · your private app
24/7
available on mobile, web and desktop
980
unique Luna conversations in one customer’s first quarter
Private
conversations never shared with the employer
Human
escalation to live experts, EAP or emergency support
Why it mattersGallup · State of the Global Workplace
44%of employees experienced a lot of stress the previous day

Most people never call an EAP. They need somewhere to put a bad day at the moment it happens, not a phone number for a crisis that has already arrived.

How Luna worksSay it → reflect → next step → remember → escalate

Reflect, then act.
Then remember.

Luna is built like a good conversation with someone who knows you. It listens, reflects what it heard, offers something small and practical, remembers what worked, and knows exactly when to bring in a human.

Say itIn your words, any hour“I can’t switch off after work lately.”
ReflectNamed, not judged“That sounds exhausting. Weeks like this do that.”
Next stepSmall and doable tonight4-7-8 breathing · 2 min · sleep session at 20:00
RememberPersonal over timeNotices 71% of check-ins are after 22:00
EscalateA human when it mattersA live expert, EAP or emergency support
What Luna does

Support in the moment.

  • Listens and reflectsStress, work, wellbeing or goals, in plain words.
  • Suggests a next stepA breathing exercise, a session, a journal prompt.
  • Gets personalRemembers goals, triggers and what helped.
  • Hands overTo Clara, a live expert or emergency support.
What Luna never does

Boundaries by design.

Luna is a companion, not a clinician, and not a reporting line. Its purpose is registered, its models are governed and its conversations stay with the person.

  • Diagnose
  • Share a transcript
  • Train provider models
  • Replace a human in crisis
How it is governed

Named purpose. Human oversight.

Luna runs on commercially hosted models through zero-retention APIs with contractual training opt-out. Safeguarding evaluations are published, and a named executive stays accountable.

  • Model register
  • Zero data retention
  • Safeguarding tests
  • EU AI Act aligned
Inside Luna4 capabilities

Luna.
Piece by piece.

These features live in the same private app and contribute to wellbeing reports across groups, without identifying individuals.

01 · Always-on companion

Start with whatever is on your mind.

Open Luna and say it plainly: “I’ve been feeling overwhelmed lately.” Luna asks the right next question, helps you find balance and peace, and suggests something you can actually do today. No forms, no waiting room, no judgement.

  • Chat about stress, work, wellbeing or goals
  • Suggested starting points when you’re stuck
  • Practical next steps, not platitudes
  • Available in the app, on the web and on desktop
Luna chat on mobile with suggested prompts and a therapeutic insight
Everything inside13 sub-features

Conversation

  • Open chat
  • Suggested prompts
  • Reflection questions
  • Goal setting
  • Credits and renewal

Insight

  • Therapeutic insights
  • Pattern detection
  • Routine suggestions
  • Session and content recommendations

Safety

  • Safeguarding escalation
  • Emergency support pathway
  • Named model purpose
  • Zero training on conversations
Private by designWhat you see · what your organisation sees

Private for you.
Aggregate for them.

Here is exactly what stays with the person inside Luna, and what the organisation gets back: de-identified, above a minimum group size, and never a name.

How October keeps the promise

What you see

  • Your full conversation history
  • Insights about your own patterns
  • Recommendations made for you

What your organisation sees

  • Aggregate usage and themes only
  • Never a transcript, never a name
  • De-identified signal above a minimum group size
Better togetherWorks alone · better connected

On its own.
Or connected.

Luna stands on its own. Connect it with the modules below and the person gets more support, the organisation a clearer view of wellbeing trends, and neither one gives up any privacy.

Luna · FAQ3 answers

Questions,
answered.

Is Luna a therapist?

No. Luna is an AI companion for everyday support, reflection and practical next steps. Clara offers AI voice coaching for further support. Clinical needs are routed to live experts, an EAP pathway or emergency support.

Can my employer read my conversations?

No. Conversations are private to you. Employers only ever see aggregate, de-identified themes above a minimum group size.

Which models power Luna?

Luna runs on commercially hosted models via governed APIs with zero data retention and contractual training opt-out. The full list is published in October’s model register.

Start with your organisation

See Luna with your people.

Tell us what your team needs. We’ll walk you through the relevant features, support options and how to get started.