SOC 2 Type II
Verified controls for security and confidentiality.
The fine print, in plain sight.
01
Terms of Service
The Terms of Service (TOS) are your guide to understanding the rules and expectations when using October Health’s mental wellness platform. From how we handle your data to what you can expect from our services, these terms ensure a clear, secure, and transparent experience. By using our app or website, you agree to these guidelines, so take a moment to review them and learn how we’re committed to supporting your journey while protecting your rights.
Read document 02Privacy Policy
October Health’s Privacy Policy explains how we collect, use, and protect your personal information through our Services. It covers data use for improving resources, ensuring security, and honoring your rights, such as opting out of marketing or accessing your data. For full details, review our complete Privacy Policy.
Read document 03Community Guidelines
The rules and expectations for participating in the October community. It includes guidelines for respectful behavior, prohibited content, and maintaining a safe and inclusive space for all users.
Read documentHIPAA compliant
Healthcare data safeguards by design.
GDPR compliant
Privacy rights across the data lifecycle.
01Read 02Read 03Read 04Read 05Read 06Read 07Read 08Read 09Read 10Read 11Read 12Read
Candidate Privacy Notice
This Privacy Notice governs job applicants using the October People platform under South Africa's POPIA framework. Your submitted information—including contact details, CV, and assessment notes—is used by the employing entity to evaluate your application, with AI tools assisting in initial candidate ranking subject to mandatory human review. Personal data is hosted securely (including on U.S. servers under POPIA-equivalent protections), retained for 12 months if you are not hired, and never shared with other employers without your explicit opt-in. You hold full rights under POPIA to access, correct, or delete your data, or lodge a complaint by reaching out to the employer's recruitment team or help@october.health.
October People Subscription Terms
These Subscription Terms form part of the agreement between October Health Limited and each customer subscribing to October People through October’s online checkout process. They govern the customer’s access to and use of the October People human resources information system and related services. The customer’s selected modules, features, pricing metrics, billing frequency, and subscription term will be set out in the applicable online order summary, which forms part of the agreement together with these Subscription Terms.
October Health Business Terms of Service
These Terms of Service govern the use of October Health Limited’s digital mental health platform by corporate customers, outlining the agreement formed upon signing an Order Form or using the Services.
October Health | Purpose Agenda
At October Health, we believe that business can be a powerful platform for positive change. Below we set out how our services employ a purpose-driven, specifically through democratizing access to mental health. From reducing carbon footprints through digital delivery to reducing barriers for underserved groups, we embed social responsibility throughout our work.
Third-Party Subcontractors
This document contains information about the third-party subcontractors that October Health Limited (October”), uses (as a sub processor or service provider) to provide services to its customers. For more information, please contact us at security@october.health.
AI Usage Policy
October Health leverages innovative, ethical AI technology to enhance performance and wellbeing through secure, user-focused tools. Our commitment to transparency, privacy, and compliance ensures safe, impactful solutions for both employees and organizations.
Data Brief | Securing What Matters
At October Health, safeguarding the privacy and security of our users’ personal information is our highest priority. This document provides a comprehensive overview of our data practices, ensuring transparency and trust in how we process, store, and protect user data.
DMCA Policy
October Health Limited ("October Health") respects the intellectual property rights of others and expects users to do the same. In compliance with the Digital Millennium Copyright Act (DMCA), October Health promptly addresses copyright infringement claims reported to its Designated Copyright Agent.
Modern Slavery Statement
At October Health, we are committed to preventing modern slavery and human trafficking in all forms. We uphold ethical practices across our operations and supply chains through rigorous policies, supplier audits, and staff training.
Community Guidelines
The rules and expectations for participating in the October community. It includes guidelines for respectful behavior, prohibited content, and maintaining a safe and inclusive space for all users.
Privacy Policy
October Health’s Privacy Policy explains how we collect, use, and protect your personal information through our Services. It covers data use for improving resources, ensuring security, and honoring your rights, such as opting out of marketing or accessing your data. For full details, review our complete Privacy Policy.
Terms of Service
The Terms of Service (TOS) are your guide to understanding the rules and expectations when using October Health’s mental wellness platform. From how we handle your data to what you can expect from our services, these terms ensure a clear, secure, and transparent experience. By using our app or website, you agree to these guidelines, so take a moment to review them and learn how we’re committed to supporting your journey while protecting your rights.
dpo@october.health
Access, correction, deletion, consent and processing questions.
Contact the DPO