Third-Party Subcontractors

DATA STORAGE SERVICES

October owns and controls access to the infrastructure used to host customer data submitted to October. October’s production systems for the Services are located in facilities in the US and UK. In order to perform our services, we work with a number of authorized subcontractors to provide a red carpet service to our users. We conduct diligence to ensure all subcontractors meet our stringent security standards.

Entity Name: Amazon Web Services (AWS)
Service Description: Cloud service hosting provider

CUSTOMER SUPPORT AND DEVELOPMENT SOFTWARE SERVICES

• Zendesk: Customer support software
• Ably Realtime: Realtime data infrastructure
• Agora Lab Inc: Realtime engagement platform
• Amazon Web Services: Cloud computing solutions
• Apollo: Data-first engagement platform
• Apple: Technology and devices
• Calendly LLC: Scheduling and appointments
• Checkly GmbH: Monitoring and testing
• Cloudinary: Media management platform
• Detectify AB: Web security scanner
• Figma: Collaborative design software
• Intercom R&D Unlimited Company: Customer messaging platform
• Sinch Mailgun Technologies: Email API Service
• Metabase: Business intelligence tool
• OpenAI: AI solutions provider
• Pipedrive UK: Sales CRM software
• Sentry: Application monitoring service
• Spire Audio: Audio solutions provider
• Synthesia: AI video creation
• ZenLeads: Lead generation service

APPLICATION SERVICES

• Slack: Instant messaging
• Zoom: Web conferencing
• DocuSign: e-signature platform
• Open Phone: Business phone and messaging
• Fathom: Website analytics with a focus on privacy
• Data Dog: Cloud monitoring and security platform
• Loom: Video messaging platform
• Dropbox: Cloud storage and file sharing
• Help Scout: Customer support and help desk platform
• GCP (Google Cloud Platform): For cloud computing and hosting
• IP-API Pro: Geolocation and IP intelligence API
• Ottomatick: Secondary backup provider
• GitHub: Code hosting, version control, and collaboration
• Pitch Software GmbH: Collaborative presentation software
• Doppler Technologies: Secrets management and environment variable storage
• Laravel Forge: Server management and deployment for Laravel applications
• Envoyer.io: Deployment tool for applications
• Flare App: Error reporting and monitoring
• BrowserStack: Cross-browser testing platform
• Adobe Systems Software: Multimedia software
• Clickup: Project management and productivity platform
• Google Cloud EMEA: Cloud-based services, including storage, data analytics, and machine learning
• Microsoft: Software
• Merge: Unified HRIS API
• Slack Technologies: Team collaboration platform