Saicom
How Saicom reduced burnout and enhanced employee retention through mental fitness initiatives — transforming workplace wellbeing across their technical support teams.
- 82%
- 1,214
- 980
Enhancing technical support team performance
How Saicom, a telecommunications company, implemented October Health's mental fitness platform to address burnout in their technical support teams and improve customer service quality.
82% adoption rate within the first month of launch, demonstrating the success of October Health's strategic onboarding process.
1,214 clinically effective engagements recorded in the platform, showing strong utilisation of mental wellness resources.
552 Forest sessions attended by employees, with the first session co-hosted by CEO Kyle Woolf, who shared his personal mental health journey.
“Saicom launched October Health to enhance their wellbeing offering to their workforce of 102 employees with the intention of encouraging employees to implement daily strategies and routines to prioritise their mental wellness.”
Could your team see the same?
The free resources behind a story like Saicom's — read the playbook, or benchmark where you stand today.
- Preventing BurnoutA working kit for leaders on catching and preventing burnout before it costs you people — the business case, the data, a manager playbook, rollout, and check-in templates.
- The Burnout Risk IndexEight questions, two minutes — how close to burnout your workforce really is, and what it's costing in absence, output and exits.
Your team's story, next.
Book a walkthrough and see how October would surface the same signal — and drive the same outcomes — across your organisation.