Saicom
82% adoption in the first month of launch.
How Saicom reduced burnout and enhanced employee retention through mental fitness initiatives — transforming workplace wellbeing across their technical support teams.
From the starting point
to what changed.
Telecommunications
How Saicom, a telecommunications company, implemented October Health's mental fitness platform to address burnout in their technical support teams and improve customer service quality.
Saicom × October
Strategic onboarding and mental fitness support for technical support teams.
82%
adoption rate within the first month of launch
Within the first month of launch
A reported adoption measure. No comparative baseline is provided in the website summary.
Source: Saicom customer report. Read the source report
How Saicom, a telecommunications company, implemented October Health's mental fitness platform to address burnout in their technical support teams and improve customer service quality.
82% adoption rate
within the first month of launch, demonstrating the success of October Health's strategic onboarding process.
1,214 clinically effective engagements
recorded in the platform, showing strong utilisation of mental wellness resources.
552 Forest sessions attended
by employees, with the first session co-hosted by CEO Kyle Woolf, who shared his personal mental health journey.
“Saicom launched October Health to enhance their wellbeing offering to their workforce of 102 employees with the intention of encouraging employees to implement daily strategies and routines to prioritise their mental wellness.”