Yours, or ours. Always one tap.
Integrate the EAP you already pay for so people reach it from inside October, or add October’s virtual and in-person EAP. Emergency support with country-specific crisis lines is one tap from every screen, at any hour.
Support that meets the moment.
When you need a person, connect with human professionals through an EAP you already have or one we provide. Emergency support is one tap from every screen. Cover extends to up to three dependants per employee.
Expert careTalk to a counsellorYour EAP · private · virtual or in person
Session bookedEAP counsellorHuman professional support Today · 17:30 · 50 minutesVirtual · confidential
- Luna noticed a patternThree late-night check-ins about the same worry
- Suggested talking to someoneBooked from inside the conversation
- EAP session · 17:30Virtual · no notes shared with anyone
- Follow-up in 7 daysLuna checks in · further referral if needed
Emergency / SupportOne tap from any screen
- Immediate crisis lineSADAG · Lifeline · local equivalents
- Safeguarding escalationFrom Luna to a human
- EAP pathwayYours, integrated, or October’s
DependantsUp to 3 per employee · 16+
- 3dependants can be invited
- Fullaccess to sessions, Luna and tools
- 0visibility for the employee or employer
- 1:1
- private counselling through your EAP or October’s
- 3
- dependants covered per employee
- 1 tap
- to emergency support from any screen
5:1return for every unit invested in mental health support at work
Early, easy access to support helps people through a hard month, with human professionals available through EAP and emergency support pathways.
Everything before crisis.
And a person when it is one.
Most of October is designed to keep people out of crisis: the rings, the sessions, Luna at 22:00. When you need a human, reach an EAP you already have or one we provide, with emergency support one tap from every screen.
Reach outFrom Luna, the home screen or Emergency“Talk to someone instead” · one tap
MatchYour EAP, October’s EAP or a crisis lineEAP counsellor · today 17:30
TalkPrivate, no notes shared50 minutes · virtual or in person
Follow upLuna checks back inDay 7 · further referral if needed
RecoverBack to the everyday layerRings, sessions, sleep tools
Whole-life means the household.
Each employee can invite up to three dependants aged 16 or over. Every dependant gets their own private account with full access, invisible to the employee and to the employer.
Expert care.
Piece by piece.
These features live in the same private app and contribute to wellbeing reports across groups, without identifying individuals.
01 · EAP, yours or ours
Bring your EAP. Or use October’s.
Already have an EAP? Integrate it so employees reach it from inside October. Don’t? October provides virtual or in-person EAP services with the same privacy promise, and the same aggregate reporting.
- Integrate an existing EAP
- October virtual or in-person EAP
- Counselling and referrals
- One entry point for employees
EXPERT CARE
Bring your EAP. Or use October’s.
Integrate an existing EAPAvailable now
October virtual or in-person EAPIn the app and on desktop
Counselling and referralsPrivate to you
One entry point for employeesIncluded
EAP
- Integrate your EAP
- October virtual EAP
- October in-person EAP
- Counselling and referrals
- Crisis response
Cover
- Emergency / Support
- Country crisis lines
- Safeguarding escalation
- Up to three dependants
- Dependant invites
Private for you.
Aggregate for them.
Here is exactly what stays with the person inside Expert care, and what the organisation gets back: de-identified, above a minimum group size, and never a name.
How October keeps the promiseWhat you see
- Every EAP conversation
- EAP referrals and outcomes
- Your dependants’ accounts, private even from you
What your organisation sees
- Utilisation of care pathways in aggregate
- Whether demand for care is rising
- Never who spoke to whom, or why
On its own.
Or connected.
Expert care stands on its own. Connect it with the modules below and the person gets more support, the organisation a clearer view of wellbeing trends, and neither one gives up any privacy.
Questions,
answered.
Do we have to replace our EAP?
No. Bring your own EAP and October integrates it as an entry point, or add October’s virtual or in-person EAP services.
Who is a dependant?
Anyone aged 16 or over that an employee invites, up to three per employee. Each dependant gets their own private account.
Start with your organisation
See Expert care with your people.
Tell us what your team needs. We’ll walk you through the relevant features, support options and how to get started.