ComPsych covers the world. October changes the organisation.
ComPsych is vast — the GuidanceResources breadth and global reach of the world's largest EAP. October Health is something different: clinically effective care the whole workforce actually uses, prioritised intelligence that tells leaders what to act on next, and embedded experts who execute the change. Scale provides coverage. October provides outcomes — burnout, retention, eNPS, performance — across every team.
Enormous scale and global reach, with the broad GuidanceResources suite covering counselling, work-life, legal and financial support almost anywhere.
It carries legacy-EAP engagement — low utilisation — and favours volume over insight. It's a tick-the-box benefit with no embedded team driving org-wide change.
Software plus embedded experts across the entire organisation — 65% utilisation, prioritised insight on what to act on, and people who execute the change. Care and org-change in one measurable system.
- Scope
- The whole organisation — every team, every shift.
- The few who reach into the helpline.
- Model
- Software and embedded experts, working as one.
- Large-scale assistance network and resource suite.
- Adoption
- 65% utilisation — 10× the legacy EAP.
- Legacy-EAP engagement; low utilisation.
- Insight
- Prioritised — what's driving risk and what to do next.
- Volume reporting over actionable insight.
- Action
- Experts who execute the org-wide change.
- No embedded team driving org-wide change.
- Reach
- Runs globally with measurable outcomes everywhere.
- Huge global coverage, shallow local impact.
- Outcome
- Measurable change in burnout, retention and performance.
- A tick-the-box benefit, hard to measure.
The whole organisation — every team, every shift.
The few who reach into the helpline.
Software and embedded experts, working as one.
Large-scale assistance network and resource suite.
65% utilisation — 10× the legacy EAP.
Legacy-EAP engagement; low utilisation.
Prioritised — what's driving risk and what to do next.
Volume reporting over actionable insight.
Experts who execute the org-wide change.
No embedded team driving org-wide change.
Runs globally with measurable outcomes everywhere.
Huge global coverage, shallow local impact.
Measurable change in burnout, retention and performance.
A tick-the-box benefit, hard to measure.
Outcomes you can point to.
An enterprise rollout drove nearly 6,000 clinically effective engagements in a single month — depth of use a volume-first EAP rarely turns into impact.
Large multinationals that need broad, box-ticking assistance coverage almost everywhere and don't expect to measure or act on the results.
Leaders who want global reach AND real change — high utilisation, prioritised insight, clinically effective care, and experts who drive measurable outcomes across every team.
Questions, answered.
Is October Health an alternative to ComPsych?+
Yes. ComPsych is the largest traditional EAP — vast reach and a broad resource suite. October delivers clinically effective care the whole workforce uses, plus prioritised insight and embedded experts who drive measurable change — outcomes a volume-first EAP can't show.
How does utilisation compare?+
ComPsych carries legacy-EAP engagement — typically low single-digit utilisation. October sees around 65% — roughly 10× — because the platform is built for everyday use across every team rather than waiting for someone to call in.
ComPsych has huge global coverage — can October match it?+
October runs globally, including multinational and emerging-market workforces, with clinically effective care, embedded experts and measurable outcomes everywhere. The difference is depth: coverage that's actually used, not just available.
What about insight for leaders?+
Where ComPsych reports volume, October gives prioritised insight — what's driving burnout, flight risk and eNPS and what to do next — plus embedded experts who execute the change, so the data becomes measurable action.
What about pricing and ROI?+
ComPsych is typically a low PEPM benefit that's hard to tie to results. October uses predictable platform pricing with a costed ROI up front, tied to measurable change in burnout, retention and performance.
Score your own programme.
Two minutes, benchmarked — and a costed PDF of what the gap is worth. See where you stand before you switch.
The fair test: a walkthrough.
Book a demo and see how October compares to ComPsych on the metrics that matter — utilisation, insight and measurable outcomes.