People partnerJessica Turner
- Builds a survey from a template and AI in minutes
- Lets reminders and Slack do the chasing
- Reads AI themes and actions instead of every comment
Product journey · Surveys & engagementOne engagement survey.
One engagement survey.
Heard, understood and acted on.
Follow Northstar’s Q3 engagement survey in October, from the first template to the actions it leads to, then see how monthly pulses and Morale Check-ins keep it going between surveys. Click through the screens your HR team, managers and employees actually use.
14 stepsAbout 7 minutesClick Next or use ← →
Step 1 of 14HR
Start from a survey that already works.
Jessica wants to know how Northstar feels a quarter after reorganising into squads. She starts from the Employee Engagement template: ten anonymous questions on motivation, recognition and the workplace, ready to edit.
- 1Quick pulses for weekly or monthly check-ins
- 2Engagement, eNPS and satisfaction templates, marked when they’re anonymous
- 3Lifecycle templates for onboarding, exits and stay interviews
- 4Or start from scratch, or import questions from a spreadsheet or Word doc
Dashboard / Surveys / Create
Choose a starting point
Pick a template to get started quickly, or build your own from scratch.
Quick pulses
1- Blockers Check-inTwo questions that surface what is slowing people down. Suited to a weekly pulse.2 questions
- AI Usage PulseTrack how people are using AI tools and where they need help.3 questionsAnonymous
- New-hire 30-day Check-inSent automatically 30 days after someone starts: settling in, clarity and access.4 questions
Engagement & Satisfaction
2- Employee EngagementMeasure overall engagement, motivation, and alignment with company mission.10 questionsAnonymous
- Job SatisfactionAssess satisfaction with role, compensation, growth, and work-life balance.10 questionsAnonymous
- eNPSEmployee Net Promoter Score — a quick measure of loyalty and advocacy.3 questionsAnonymous
Lifecycle
3- Onboarding ExperienceEvaluate the first 30/60/90 days — training, clarity, and sense of belonging.10 questions
- Exit SurveyUnderstand reasons for leaving, areas to improve, and likelihood to return.10 questions
- Stay InterviewDiscover what keeps employees and what might cause them to leave.8 questionsAnonymous
Start from scratchBuild a fully custom survey with your own questions.
Import questionsUpload a spreadsheet or Word doc, or paste questions from another tool.
The killer featuresWhat made that survey
What made that survey
worth answering.
Every step you just clicked through fixes something that makes people stop answering surveys. Here’s each one, and the pain it takes away.
Templates for every moment
Engagement, eNPS, wellbeing, manager effectiveness, onboarding, exit and stay interviews, plus quick pulses. Each template is a starting point you can edit.
The pain it removesWriting every survey from a blank page, or copying last year’s spreadsheet.Questions drafted with AI
Describe what you want to learn and who you’re asking, then keep the suggestions you like. Your title and settings stay as they are.
The pain it removesLeading or double-barrelled questions that skew the answers.Anonymity people can trust
Anonymous answers are never tied to a name, and any breakdown with fewer than five respondents is hidden. Shared results never include written answers.
The pain it removesPeople soften what they say because a small team can be traced.Answered in Slack or Teams
Simple surveys can be answered in a Slack or Teams form, or Cara asks the questions one at a time in chat. Voice answers and translations help everyone take part.
The pain it removesResponse rates drop because the survey is one more tool to open.Reminders that chase for you
Anyone still pending after three days gets a reminder, and HR can nudge everyone outstanding with one click. Completion is tracked, answers never are.
The pain it removesHR spends the second week of every survey chasing people by email.Results with eNPS built in
Response rate, health score and eNPS at the top, then every question with department filters and comparisons with past surveys.
The pain it removesExporting to a spreadsheet just to work out the headline number.AI that reads every comment
An editor’s brief, themes with their trend, a segment heatmap and an analysis of written answers with composite quotes that protect identity.
The pain it removesHundreds of comments nobody has time to read, or one loud quote standing in for everyone.From insight to action
Concerns mapped by severity and effort, prioritised actions over 90 days and Cara on hand to answer follow-up questions.
The pain it removesA results deck that gets presented once and then filed away.Sharing on your terms
Share a summary with managers or everyone invited, and post it to Slack or Teams when the survey closes.
The pain it removesTeams fill out survey after survey and never hear what happened next.Pulses and new-hire check-ins
Repeat any survey weekly, every two weeks or monthly with a trend by round, let managers run team pulses, and send 30, 60 and 90-day check-ins automatically.
The pain it removesA once-a-year survey that tells you about problems months too late.Morale Check-ins
Four questions, thirty seconds, grouped results for managers and HR, and a named support request that stays separate from the answers.
The pain it removesNobody hears that someone is struggling until they hand in their notice.
Everyone in the loopFour people, one survey.
Four people, one survey.
Each one heard.
Listening works when answering is easy, privacy is clear and something visibly happens next. October gives each person exactly the view they need.
ManagerAlex Morgan
- Gets shared results without anyone’s written answers
- Sees his team’s Morale Check-in trend
- Gets suggested actions to take into his 1:1s
EmployeeNatalie Brooks
- Answers in Slack in four minutes
- Knows her answers are anonymous before she starts
- Can ask for support by name, separately from her answers
New starterRyan Mitchell
- Gets a 30-day check-in without anyone having to send it
- Answers in chat or by voice
- Shows HR how onboarding is going while there’s time to fix it
The full pictureThere’s more
There’s more
inside.
The detail behind the journey.
Building surveys+
- Templates in six categories, from quick pulses to exit surveys
- Draft questions with AI, or import from a spreadsheet, Word doc or another tool
- Likert, eNPS, free-text and data-collection questions
- Question groups and conditional logic
- Translations, header images and welcome and thank-you messages
- Or ask Cara’s HR assistant to draft an engagement or pulse survey
Reaching people+
- Invite everyone, a department or individuals
- Public links and QR codes for guest responses
- Answer in a Slack or Teams form, or let Cara ask in chat
- Voice answers for free-text questions
- Automatic and one-click reminders
- Pending surveys on the dashboard and under My Surveys
Results & insight+
- Health score, eNPS and response rate
- Department filters, comparisons and an eNPS breakdown by group
- AI brief, themes, tensions and a segment heatmap
- Written-answer themes with composite quotes
- Concern matrix, strategic actions and Ask Cara
- PDF report and CSV export
Ongoing listening+
- Repeat any survey as a pulse, with a trend by round
- Team Pulses for managers, sealed until enough people answer
- 30, 60 and 90-day new-hire check-ins
- Morale Check-ins with a named support request
- Morale Check-in Insights, including workload by department beside Work Insights
- Shared results and summaries to Slack or Teams
Go deeperSurveys & engagementPulse, engagement, onboarding and exit surveys in detail.The other half of the pictureWork InsightsWorkload and activity from connected tools, beside what people tell you.Where feedback goes nextReview cycles, end to endFollow a review cycle from setup to the report people read.
Start with your organisation
Bring your next survey. We’ll set it up with you.
We’ll build it from a template with your questions, then show you results, AI themes and Morale Check-ins with your own teams.