October
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Work Insights · Advanced Analytics

See how the work
really gets done.

Counts and connections from the tools your teams already use. Understand collaboration, engineering flow, 1:1 habits and AI adoption, then bring that evidence into reviews, 1:1s and the weekly rhythm.

Never the content of anyone’s messages, code or prompts.

Collaboration Network

Who works with whom across the organisation

All sources
Connected people214
Communities9
Critical connectors6
Naledi M. · connector
This week · Platform14 pull requests merged
Ask Cara“Which teams are silos?”
Connected in minutes

The tools you already use.
Counted, not read.

Connect what your teams work in. Accounts link by work email, with name matching and self-linking for the rest. Calendar and Cara activity needs no extra setup.

  • Calendar

    Meetings, meeting time and who meets whom

    From connected calendars
  • GitHub

    Pull requests opened and merged, reviews given, time to merge

    Read-only app · 90-day backfill
  • Linear

    Issues completed and comments

    Never titles or descriptions
  • Jira Cloud

    Issues completed and comments

    Never titles or descriptions
  • Slack

    Messages sent, thread replies, mentions and reactions

    Channels October is added to
  • Microsoft Teams

    Messages, calls and channel replies

    Microsoft 365 usage reports
  • HubSpot

    Deals won, tickets closed, calls and meetings logged

    Never amounts, contacts or notes
  • ChatGPT & Codex

    Active days, messages, Codex threads and seats

    Enterprise API or CSV upload
  • Claude & Claude Code

    Messages, Claude Code sessions, commits and pull requests

    Enterprise analytics or Console key
  • Cara

    Days using October’s assistant

    Built in · no setup
Four reports · one quiet signal

The organisation
as it actually works.

Org charts show who reports to whom. Work Insights shows who works with whom, where work waits and where help is needed. Admins see the whole organisation; managers see their own reporting line.

Collaboration Network

Who works with whom across the organisation

Last 90 daysFind a personCSV
Connected people214of 231
Relationships1,386+8% vs last period
Communities9Groups who mostly work together
Critical connectors6Whose departure would split a group
NetworkBy communityBy department
Naledi M. · connector
ProductPlatformCustomerRevenue
Critical connectors90 days
  • Naledi MokoenaBridges Product and Platform
  • Sipho DlaminiOnly link to Revenue Ops
  • Priya NaidooJoins Customer and Product
  • Tom BeckerPlatform ↔ Data
Two teams rely on a single person to stay connected. Worth a backup.

Illustrative product views · Northstar is an example organisation

Everything it makes possible

Quiet evidence.
Better conversations.

Work Insights doesn’t ask anyone to fill anything in. The same signal shows up where it helps: in reviews, 1:1s, the Friday wrap, onboarding and Cara.

Naledi’s reviewQ3 · Work tab
Self-review first
Pull requests merged38
Code reviews given61
Issues completed44
People worked with23
Days using AI tools52

Reviews that remember the work.

A Work tab brings pull requests, reviews, issues, deals and tickets into the review. The employee sees it first; reviewers see it after the self-review is in.

1:1 with TomThursday · Private prep

Catch me up. Tom merged 9 pull requests since your last 1:1, including the billing retry work, and reviewed 34 for others.

Review load check-inSuggested · Tom gives 24% of the team’s reviews
Follow-up: staging access for LeboHe said he would · from #platform

1:1s that start in the right place.

“Catch me up” cites what shipped. The agenda can suggest a neutral workload or collaboration check-in, plus follow-ups people mentioned in public channels.

Your Friday wrapOctober People · to Alex

Here’s what Platform shipped this week, Alex.

14pull requests merged
9issues completed
3deals won
21tickets closed

Two suggested wins are waiting for the team.

A Friday wrap worth opening.

Managers get what their team shipped this week, counted rather than described. No repository names, no PR numbers, no content.

Work signalsFrom connected tools · last 30 days
  • People worked with11Fewer than usual
  • After hours18%Worth a check-in
  • Code review loadHeavyCould be shared
  • Key connector3 teamsWell connected

Notice before it becomes a problem.

Work signals flag after-hours spikes, heavy review load and people who have gone quiet, measured against each person’s own usual rhythm.

Your work rhythmActivity, not a measure of your work
Only you see this
11h of meetings so far6% outside working hours2 suggested wins

A private view of your own week.

Everyone gets a work rhythm on their dashboard: meetings against a usual week, time outside working hours and wins waiting to be claimed.

How long do our pull requests wait for review?

Median 4.2 hours to first review this quarter, down from 6.8. Platform waits longest. Two reviewers carry 41% of the load, so sharing reviews would help most.

Which teams are silos?How is AI adoption going?What did I say I would do this week?

Ask, in plain language.

Cara answers questions about collaboration, engineering flow and AI adoption, scoped to what each person is allowed to see.

Follow-ups from conversationsPublic channels only · suggestions, never automatic
You said you wouldShare the Q4 hiring plan with Finance#people-ops · Tue
Waiting on youLebo asked for sign-off on the onboarding checklist#onboarding · 2 working days
Work you finishedLaunched the new leave policy pageAdd to your wins

The commitments people make in passing.

Optional conversation insights pick up what people said they would do, what’s waiting on them and what they finished. Text is deleted within 24 hours.

Sam’s first 90 daysConnection score
On track
30 days8 people
60 daysFirst PR merged
90 days3 teams

Not an input to the probation decision.

Help new starters find their people.

Track connection at 30, 60 and 90 days, plus collaboration footprints for succession, buddy and mentor suggestions that skip anyone already stretched.

Transparent by design

Everyone sees
what’s counted.

Each employee has their own Work data page: the activity collected about them, who they worked with and the accounts it’s linked to. Nothing is hidden from the person it describes.

  • Link a work account if the email doesn’t match
  • Remove a follow-up that’s wrong and it’s deleted
  • Turn finished work into wins, tasks or a thank-you

Work data

What Work Insights collects about you, and the accounts it is linked to

Counts and who-you-work-with only. Never the content of your messages, code or prompts.
Active days58Any linked tool, last 90 days
People you worked with23
Linked accounts4Your manager can see your activity
Your activity, last 90 days
  • GitHub38 merged · 61 reviews
    41 active days
  • Calendar126 meetings
    58 active days
  • SlackReplies and mentions
    52 active days
  • Claude214 messages
    36 active days
What is never collected
  • Message, email or document content
  • Code, PR descriptions or prompts
  • Direct messages and private channels
  • Keystrokes, screens or idle time
  • Lines of code or leaderboards
Guardrails built in

Insight about the work.
Not surveillance of people.

Off until you turn it on

An analytics admin switches collection on. Nothing is gathered before then, and it can be paused at any time.

Team totals when you prefer

Turn off individual view and reports show team totals only. Groups under three people are hidden.

Kept for 13 months

Daily totals are deleted after 13 months by default. Erase one person’s data or everything, whenever you need to.

After-hours, fairly counted

After-hours is only measured from the moment collection starts, and always against each person’s own working hours.

Conversations stay conversations

Optional conversation insights reads public channels only, holds text encrypted for 24 hours at most and filters sensitive topics.

Never a rating

No leaderboards, no lines of code, no keystrokes. Never used for ratings, calibration, pay or employee relations.

The full picture

There’s more
inside.

Explore the detail behind Work Insights.

Reports+
  • Collaboration Network with communities and critical connectors
  • Engineering Flow with cycle time and review load
  • 1:1 Habits by manager and department
  • AI Adoption with unused seats and cost
  • CSV export on every report
Connected tools+
  • Calendar and Cara with no setup
  • GitHub, Linear and Jira Cloud
  • Slack and Microsoft Teams
  • HubSpot for sales and customer success
  • ChatGPT, Codex, Claude and Claude Code
Across October People+
  • Work tab in performance reviews
  • Catch me up and 1:1 check-in suggestions
  • Friday wrap and weekly manager update
  • Onboarding connection score and buddy suggestions
  • Collaboration footprint for offboarding and succession
Settings & privacy+
  • Collect work insights on or off
  • Show individual people or team totals only
  • Retention period, 13 months by default
  • Account linking by email, name or employee
  • Delete all collected data
Part of performance & growth

The evidence travels
with the person.

Work Insights6 answers

Questions,
answered.

Does Work Insights read our messages, code or documents?

No. It keeps counts and connections: who worked with whom, and how often. Message, email, code, pull request, prompt and document content is never stored. Optional conversation insights reads public channels to pick up follow-ups and deletes the text within 24 hours.

Who can see an individual’s activity?

Everyone sees their own data under Profile → Work data. Managers see their reporting line, and analytics admins see the organisation. You can switch individual view off so reports show team totals only, with groups under three people hidden.

Is this used to rate people?

No ratings are generated from it. Counts can inform the conversation in a review or 1:1, and AI drafts never use them for ratings. Conversation insights and team tone are never used for ratings, calibration, pay or employee relations.

Which tools can we connect?

Calendars, GitHub, Linear, Jira Cloud, Slack, Microsoft Teams, HubSpot, ChatGPT and Codex, Claude and Claude Code, plus October’s own assistant, Cara. Each tool is optional.

How long is data kept?

Daily totals are kept for 13 months by default, then deleted. Admins can shorten retention, erase a person’s data on request or delete everything collected.

Which plan includes Work Insights?

Work Insights is part of Advanced Analytics in October People. It stays off until an analytics admin turns it on, and nothing is collected before then.

Start with your organisation

See how your organisation really works.

We’ll connect a few of your tools in a walkthrough and show what Work Insights brings into reviews, 1:1s and the weekly rhythm.