THIRD-PARTY SUBCONTRACTORS AUTHORIZED TO ASSIST OCTOBER WITH PROCESSING DATA ON BEHALF OF ITS CUSTOMERS
Last Updated: September 2023
This document contains information about the third-party subcontractors that October Technology Holdings Limited (October), uses (as a sub processor or service provider) to provide services to its customers.
For more information, please contact us at [email protected].
DATA STORAGE SERVICES
October owns and controls access to the infrastructure used to host customer data submitted to October. October’s production systems for the Services are located in facilities in the US and UK. In order to perform our services, we work with a number of authorized subcontractors to provide a red carpet service to our users. We conduct diligence to ensure all subcontractors meet our stringent security standards.
| Entity Name | Service Description |
|---|---|
| Amazon Web Services (AWS) | Cloud service hosting provider |
| Heroku | Cloud-based platform-as-a-service |
| GitHub | Code hosting platform |
| Entity Name | Service Description |
|---|---|
| Ably Realtime | Realtime data infrastructure |
| Agora Lab Inc | Realtime engagement platform |
| Amazon Web Services | Cloud computing solutions |
| Anthropic | AI solutions provider |
| Apollo | Data-first engagement platform |
| Apple | Technology and devices |
| Braze | User facing CRM |
| Calendly LLC | Scheduling and appointments |
| Checkly GmbH | Monitoring and testing |
| Cloudinary | Media management platform |
| Detectify AB | Web security scanner |
| Figma | Collaborative design software |
| Freshdesk | Customer support software |
| Intercom R&D Unlimited Company | Customer messaging platform |
| Mailgun Technologies | Email API Service |
| Metabase | Business intelligence tool |
| OpenAI | AI solutions provider |
| Pipedrive UK | Sales CRM software |
| Sentry | Application monitoring service |
| Spire Audio | Audio solutions provider |
| Synthesia | AI video creation |
| ZenLeads | Lead generation service |
| Entity Name | Service Description |
|---|---|
| Slack | Instant messaging |
| Zoom | Web conferencing |
| DocuSign | e-signature platform |
| Adobe Systems Software | Multimedia software |
| Clickup | Project management and productivity platform |
| Google Cloud EMEA | Cloud-based services, including storage, data analytics, and machine learning |
| Microsoft | Software |
| Slack Technologies | Team collaboration platform |