Saicom
How Saicom Voice Services used October Health to transform their workplace wellbeing and team performance.
Case Study Results
Key Improvements
- adoption rate within the first month of launch
- 82%
- clinically effective engagements
- 1214
- unique chats with AI companion Luna
- 980
Case Study
Enhancing Technical Support Team Performance
This case study explores how Saicom, a telecommunications company, implemented October Health's mental fitness platform to address burnout in their technical support teams and improve customer service quality.
- 82% adoption rate within the first month of launch, demonstrating the success of October Health's strategic onboarding process.
- 1214 clinically effective engagements recorded in the platform, showing strong utilization of mental wellness resources.
- 552 Forest sessions attended by employees, with the first session co-hosted by CEO Kyle Woolf who shared his personal mental health journey.
"Saicom launched October Health to enhance their wellbeing offering to their workforce of 102 employees with the intention of encouraging employees to implement daily strategies and routines to prioritize their mental wellness."
Leadership Team – Saicom