Onboarding Options
Get started with October Health with our customizable onboarding packages and legal, compliance, and security options.
Legal, Compliance, and Security
Choose the level of legal, compliance, and security support that best fits your organization's needs.
Base
Essential legal, compliance, and security resources for all clients.
Free
Includes:
- Access to our Trust Center
- SOC2 Type-II certificate and details
- Latest external pen tests and attestations
- Standard security documentation
- Basic compliance resources
- Self-service vendor onboarding
Advanced
Enhanced support for legal and compliance requirements with dedicated assistance.
$1,900once off
Includes:
- All of base plus
- Completion of vendor onboarding by our team
- Forms, websites, compliance documentation
- Security questionnaire completion
- Dedicated compliance liaison
- 1 day of shared time from CLO, DPO and CTO/CISO team
Premium
Comprehensive legal and compliance support with extended expert consultation.
$4,900once off
Includes:
- All of advanced plus
- Priority vendor onboarding support
- Custom compliance documentation
- Dedicated security review
- Extended expert consultation
- 3 days of shared time from CLO, DPO and CTO/CISO team
Onboarding Options
Select the right onboarding package to ensure a smooth implementation and adoption of October Health.
Standard
Basic onboarding package included with all October Health subscriptions.
Included
Includes:
- 2 live demos to team online
- Custom launch plan
- Onboarding with dedicated customer success team
- Standard implementation guide
- Self-service resources
- Email support
Enhanced
Additional onboarding support with in-person sessions and implementation assistance.
$4,500once off
Includes:
- All Standard features
- Digital welcome packs for all staff
- Basic branded items for employees (up to 300)
- 5 live demos, 2 in-person demos
- Dedicated implementation manager
- Custom onboarding materials
- Priority support
Enterprise
Comprehensive onboarding solution for large organizations with complex requirements.
$12,000once off
Includes:
- All Enhanced features
- Premium welcome kits for all staff (up to 1000)
- Branded merchandise packages
- Custom video content
- Custom launch materials and signage
- Leader or expert in first Forest
- Unlimited live demos, 5 in-person demos
Wellness Days
Enhance your team's wellbeing with on-site wellness days and activities tailored to your organization.
Basic Launch Day
An introductory wellness day to launch October Health in your organization.
$3,500once off
Includes:
- 2x October team members for the day
- Branded stand and promotional materials
- Platform demonstrations and staff engagement
- Light refreshments
- Basic wellness activities
- Post-event engagement report
Premium Wellness Day
A comprehensive wellness day with partners attending, live onboarding assistance, and guided activities.
$6,500once off
Includes:
- 2-3 October team members for the day
- Wellness partner attendance (nutrition, fitness, etc.)
- Live onboarding assistance
- Guided wellness activities (yoga, meditation)
- Goodie bags for staff
- Post-event report
Wellness Program
A structured wellness program integrated with the October platform.
$15,000annually
Includes:
- Quarterly wellness days (4 per year)
- Customized themes based on Insights
- Premium swag packs
- Custom challenges and activities
- Guest speaker for staff and leaders
- Healthy catering for participants
- Post-event action plan
Grade A Security
SOC2 Type II Compliant
We maintain SOC2 Type II compliance, demonstrating our commitment to security, availability, and confidentiality.
HIPAA Compliant
Our platform is fully HIPAA compliant, ensuring the highest standards of healthcare data protection.
GDPR Compliant
We adhere to GDPR requirements, protecting the privacy rights of our users.
The October Experience
Our wellness and launch days are designed to create excitement, engagement, and lasting impact. When October comes to your office, we bring more than just a platform – we deliver an experience.
From branded merchandise and interactive stands to partner exhibitions and wellness activities, we create a vibrant atmosphere that introduces your team to October Health in a memorable way. Our events are tailored to your organization's culture and needs, ensuring maximum engagement.
Our team of wellness experts, together with selected partners, provide demonstrations, workshops, and personalized consultations. Whether it's nutrition advice, fitness assessments, or mental wellbeing sessions, we bring specialized expertise directly to your workplace.
Click on any image to see what the October experience looks like in action.
What to Expect
- Expert Team
- Dedicated wellness professionals and October specialists
- Partner Network
- Fitness, nutrition, and wellness industry partners
- Branded Merchandise
- Custom swag kits and wellness-focused gifts
- Interactive Activities
- Engaging demonstrations and hands-on experiences
Frequently asked questions
- How do I choose the right onboarding package for my organization?
- We recommend considering your organization's size, implementation timeline, and specific needs. Our customer success team can help you determine which package best suits your requirements. Contact us for a personalized recommendation.
- Can I upgrade my onboarding package after purchase?
- Yes, you can upgrade your onboarding package at any time during the implementation process. Contact your customer success manager to discuss upgrading options.
- What is included in the legal and compliance packages?
- Our legal and compliance packages include various levels of support for vendor onboarding, security documentation, compliance forms, and expert consultation from our legal and security teams. The specific offerings vary by tier, with more comprehensive support in the Advanced and Premium packages.
- How long does the onboarding process typically take?
- The onboarding timeline varies depending on your organization's size and the complexity of your implementation. Typically, basic onboarding can be completed in 2-4 weeks, while more complex implementations may take 4-8 weeks. Your dedicated customer success manager will provide a detailed timeline during the initial planning phase.
- What happens after the onboarding period ends?
- After the formal onboarding period concludes, you'll transition to our standard customer success support model. Your dedicated customer success manager will continue to be your main point of contact and will schedule regular check-ins to ensure your ongoing success with October Health.
