Impact
Raise eNPS and retain your top talent
October turns engagement into advocacy. With continuous support, actionable insights and market‑leading utilization, our clients achieve dramatic eNPS lifts and reduce regrettable churn.
October outperforms all other eNPS solutions
High engagement with October delivers a +49‑point eNPS lift. Typical point solutions and sporadic activities create much smaller shifts. Additionally, October measures eNPS for you and automatically adjusts strategies to keep you on track.
Outcomes at a glance
Measurable business impact
October delivers results at scale. High engagement and proactive support drive advocacy and retention across your organization.
- Overall response rate
- 96.6%
- Clinically significant improvement
- 88.3%
- High‑engagement improvement
- 98.8%
Foundational momentum from always‑on support.
Material lift as usage and manager actions compound.
Breakout advocacy and strong culture flywheel.
How October improves eNPS
Turn participation into promotership
eNPS rises when employees feel supported, empowered and heard. October couples always‑on care with manager enablement and measurable outcomes so your scores move quarter after quarter.
- High engagement → higher advocacy
October averages market‑leading utilization. Engaged employees become promoters, lifting eNPS and strengthening employer brand.
- Continuous Pulse and ThriveMeter
Lightweight weekly pulse and quarterly deep assessments quantify sentiment and risk, enabling timely interventions that move scores.
- Manager action plans
Managers receive clear, AI‑generated recommendations and templated actions that translate insights into team‑level improvements.
- Proactive, whole‑person support
Employees access 24/7 support, coaching, group sessions and self‑care tools that reduce burnout and increase satisfaction.
- Recognition and rewards
Built‑in challenges, streaks and partner rewards reinforce positive behaviors and create momentum around wellbeing and performance.
- Evidence you can share
Executive dashboards track first→last eNPS, cohort shifts, and improvement by engagement level for board‑ready reporting.
eNPS by engagement cohort
First vs last eNPS (Promoters% − Detractors%). Higher engagement delivers larger gains.
Results based on August 2025 program data.
How this moves the business
Estimate the ROI of a +49 eNPS lift
Use your numbers below. A higher eNPS strongly correlates with reduced regrettable churn and higher productivity.
Illustrative model: assumes ~2% relative churn reduction per +10 eNPS. Adjust inputs to reflect your context.