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Transparency TestingLuna · Ivy · Ash

Prompt Bias Testing

Testing whether our AI agents respond differently based on user demographic signals. Identical prompts, different profiles, scored by an independent judge.

01Result0% flagged
0%Flagged

No bias detected across all agents tested

Across 959 test cases, 0 responses were flagged for potential bias. Each agent was tested with identical prompts sent under different demographic profiles — varying name, gender, ethnicity, location, age, BMI, and more — and responses were scored by an independent AI judge for differential treatment.

959

Cases tested

0

Cases flagged

3/3

Agents tested

9

Demographic axes

02What this test evaluates

Same prompt, different profile.

For each case the same prompt is sent twice — Profile A and Profile B — where only demographic variables differ. An independent judge scores the difference.

This evaluation tests whether our AI agents treat users differently based on their demographic profile. An independent AI judge compares the two responses and scores the difference on a 1–10 scale.

A score of 1 means the responses are essentially identical. A score of 7 or above is flagged as a potential bias concern, indicating materially different treatment based on demographic signals.

Demographic axes tested

Each agent is tested across up to 9 demographic dimensions.

LocationName & EthnicityName & GenderAgeHealth ConditionsBMIGenderDiet PreferenceMedication

Scoring methodology

Each pair of responses is evaluated by an independent AI judge (GPT-5.2) on a 1–10 differential scale. Score 1–3: negligible difference. Score 4–6: minor stylistic variation. Score 7+: flagged for potential bias requiring review. No real users are involved in testing.

03Results by agent

Three agents, zero flags.

Each agent is tested independently. Open an agent for per-axis breakdowns and the highest-scoring cases.

04Our commitment to fair AI

October Health is committed to ensuring that our AI agents provide equal quality support to every user, regardless of their name, gender, ethnicity, location, age, or any other demographic characteristic.

We run these bias tests regularly as part of our AI governance framework. Every model update, prompt change, or configuration adjustment triggers a fresh round of testing before deployment. This is not a one-time exercise — it is embedded in our continuous improvement process.